Where are my invoices and how does renewal work?

Finding your invoices

1. In the panel, open the Billing page. All your invoices are listed there.
2. Open an invoice. If it is unpaid, you can pay it from there.
3. To print or keep a copy, click Download PDF.

Difference invoices for scaling up appear here too. If you have unpaid invoices, the menu shows how many.

How renewal works

1. Before your monthly or yearly term ends, a renewal invoice is created and you are notified.
2. You pay it from the Billing page by card or from your account balance.
3. Once it is paid, your service is extended. You don't need to do anything on the server.

If you turn on the Auto-Renew switch on the server's page, and your balance is enough, the amount is taken from your balance on the due date.

If payment isn't made

• Your server is first suspended and stops running.
• If you pay the invoice while it is suspended, your server comes back on automatically.
• If payment is still not made, the server and its data are deleted.

If you don't want to renew

1. In the three-dot menu at the top of the server's page, choose Cancellation.
2. Fill in the form and confirm.

Cancelling stops future renewals. Nothing is deleted today. The form shows the date your server stays on until. If your server is more than you need, you could scale it down instead of cancelling.

For payment options, see this article.