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How do I reinstall my server?

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Careful: reinstalling permanently deletes all data on the server. It can't be undone. Before you start, copy any files you need to your computer.

  1. In the panel, open My servers and click your server.
  2. On the Management tab, open the Reinstall OS tool.
  3. Choose from the list: an app under One-click apps, or a clean operating system.
  4. Type a password or use the suggested one. If you leave the field empty, a strong password is created and shown on the Overview tab.
  5. Choose what happens to your saved SSH keys: keep them, replace them or install none.
  6. Type the server name by hand in the confirmation field and click Reinstall.
  7. Follow the progress on the Task Progress screen.

After the reinstall

  • Your IP address doesn't change. If you have a domain, you don't need to change its settings.
  • Your server is deleted and created again from scratch. Your old files and settings don't come back.
  • If you chose an app, it installs itself on first boot. You can follow it in the App row, and the new address and passwords appear on the same page when it finishes. The old passwords stop working.
  • If you chose a clean operating system, you connect with SSH.

Good to know

  • The list shows the minimum resources an app recommends. If your server is too small, scale it up first.
  • The screen also shows how many reinstalls you have left. If you have run out, contact support.
  • You can't start a reinstall while the service is suspended. Pay the outstanding invoice first.
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