How do I connect to my server with SSH?

1. In the panel, open My servers and click your server.
2. On the Overview tab, find the IP Address and Username rows and the Password row below them. The buttons on that row show or copy the password.
3. Open a terminal on your computer. Use PowerShell on Windows and Terminal on macOS or Linux.
4. Type this command, using your own values from the Username and IP Address rows: ssh [email protected]
5. The first time, you are asked about the server's fingerprint. Type yes and press Enter.
6. Paste the password and press Enter. Nothing appears on screen as you type it, which is normal.

Two rows called Password

On servers with a one-click app, the page shows another Password row near the top, right under Login. That one is for logging in to the app. For SSH, use the Password row under Username.

If you forgot the password

Use the Reset Root Password tool on the Management tab. The new password usually works right away. If the screen says it takes effect at the next boot, restart the server once.

Using an SSH key instead

Add your public key with the SSH Keys tool on the Management tab. The key becomes active the next time the server boots.

If you can't connect

• Check on the Overview tab that the server is running.
• Servers with a one-click app run fail2ban. If you enter the wrong password several times in a row, your IP address is blocked for a while. Wait a bit or try from another network.
• To reach the server from your browser, use the VNC Console tool on the Management tab.

If the problem continues, contact support.